fINALLY | There is a place to account for the Configuration Items for physical infrastructure that today's CIs run on!
It is simply a customized table of physical configuration items that the organization populates noting the physical infrastructure items [such as cable IDs, etc.] that are integral to a configuration management program.
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If you are not using the Information Technology Infrastructure Library (ITIL) set of configuration management standards - congratulations (!) you will not need this feature. However, if you do use ITIL, the quality of your Configuration Management Database (CMDB) and operation of your help/service desk software will be enhanced. |
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